This privacy statement was last updated on May 1, 2021 and applies to citizens of the United Kingdom.
In this privacy statement, we explain what we do with the data we obtain about you via https://crascit.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- Name, Address and City
- Email address
- IP Address
The basis on which we may process these data is:
Consent obtainedRetention period
We determine the retention period according to fixed objective criteria: Details provided via support requests and comments are retained indefinitely to allow future follow-up.1.2 Payments
1.2 Payments
For this purpose we use the following data:
- Name, Address and City
- Email address
- Financial data
- IP Address
The basis on which we may process these data is:
Performance of an agreementRetention period
We determine the retention period according to fixed objective criteria: Payment details (in whole or in part) may be retained by third party service providers (Stripe, PayPal, Quaderno, Xero, SendOwl) according to their respective terms. Crascit Pty Ltd may directly retain non-financial details for order-tracking and support purposes.1.3 To support services or products that a customer wants to buy or has purchased
1.3 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- Name, Address and City
- Email address
- IP Address
The basis on which we may process these data is:
Performance of an agreementRetention period
We determine the retention period according to fixed objective criteria: Payment details (in whole or in part) may be retained by third party service providers (Stripe, PayPal, Quaderno, Xero, SendOwl) according to their respective terms. Crascit Pty Ltd may directly retain non-financial details for order-tracking and support purposes.1.4 To be able to comply with legal obligations
1.4 To be able to comply with legal obligations
For this purpose we use the following data:
- Name, Address and City
- Email address
- IP Address
The basis on which we may process these data is:
Legal obligationRetention period
We determine the retention period according to fixed objective criteria: Data may be retained for 10 years or more in order to meet legal obligations. The same data may be retained indefinitely for other reasons already stated elsewhere in these terms.1.5 Compiling and analyzing statistics for website improvement.
1.5 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- IP Address
The basis on which we may process these data is:
A legitimate interest of our ownRetention period
We determine the retention period according to fixed objective criteria: Retention period will be indefinite to allow long term trends to be analysed.1.6 To be able to offer personalized products and services
1.6 To be able to offer personalized products and services
For this purpose we use the following data:
- Location
The basis on which we may process these data is:
Legal obligationRetention period
We determine the retention period according to fixed objective criteria: The country of a purchase is retained as part of the order transaction record. See those associated terms for the retention period.2. Sharing with other parties
We only share or disclose this data to processors for the following purposes:
Processors
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.4. Statistics
We keep track of anonymised statistics to gain insight into how often and in what way visitors use our website.The inclusion of full IP addresses is blocked by us.5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Automated decision-making
We make decisions on the basis of automated processing with respect to matters that may have (significant) consequences for individuals. These are decisions taken by computer programmes or systems without human intervention.
The appropriate VAT to be charged on purchases is calculated based on country information. Purchases may be blocked for some countries.
10. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner's Office:Wycliffe HouseWater Lane
Wilmslow
Cheshire
SK9 5AF
11. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
12. Contact details
Crascit Pty Ltd
PO Box 21231
Little Lonsdale St
Victoria 8011
Australia
Website: https://crascit.com
Email: support@crascit.com